Frequently asked questions
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My Samsung refrigerator is under warranty but they will not fix it?
With Samsung refrigerators, only they main parts (ex. compressor) is covered under warranty. Certain things like the ice maker will only be covered under an extended warranty. If you do not have protection like Total Tech Support, you will have to spend money fixing the issue. I will be glad to give you options.
My computer is moving really slow. Is there a way for me to get it to move faster?
There are a couple of steps that you can take to get your computer to move faster but if you don't have enough memory, it will continue to move slow. Let me take a look to get you back moving at the correct speed.
I can't download apps to my phone?
A power cycle can help you with the issue with your phone but it can also need updating. I can take a look and hopefully we can get you back to downloading apps.
When I purchased my Garage Door opener, they said I can open it from my phone. Can you assist?
Of course! If your garage door opener has a Wi-Fi option, we can get you connected right away!
I'm having issues with programming my new Smart TV. The apps that I'm paying for are not listed on the TV?
We can assist you with downloading the apps to your TV. If your TV does not have the option, we have the perfect recommendation for you to get you to stream your favorite streaming app to your Smart TV.